Privacy Policy

1. Who We Are

N.T.R Projects Ltd (“we”, “us”, “our”) is a building and construction company registered in England and Wales, based in Poole, Dorset. Our website address is https://ntrproject.co.uk.

We are the data controller for the personal information collected through this website. If you have any questions about this policy, contact us at ntrprojects.ltd@gmail.com.

2. What Information We Collect

When you use our contact form, we collect:

• Your name
• Your email address
• Your phone number (optional)
• Details about your building project

We may also collect technical information automatically (such as your IP address and browser type) through standard server logs.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and provide a quote
• Contact you about your building project
• Improve our services

We will not use your information for marketing purposes without your explicit consent. We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interests — specifically, responding to your enquiry about our services — and, where applicable, with your consent.

5. How We Share Your Data

Your contact form submissions are processed by FormSubmit (formsubmit.co), a third-party email delivery service, which forwards your message to our inbox. FormSubmit acts as a data processor on our behalf. We do not share your data with any other third parties.

6. How Long We Keep Your Data

We retain enquiry data for up to 24 months, or for as long as necessary to fulfil the purpose for which it was collected. You may request deletion at any time (see Your Rights below).

7. Cookies

This website uses only essential technical cookies required for the site to function. We do not currently use analytics or advertising cookies. If this changes, this policy will be updated.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, contact us at ntrprojects.ltd@gmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this privacy policy or how we handle your data: